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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Maximillion Duncan

September 10, 2025

5  out of  5
rating by Maximillion Duncan
"Nicole was great to work with. She did an amazing job getting all my insurance and information back on track. I couldn’t have asked for a better group to work with . It’s much appreciated."
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Tyrone HUMPHRIES

September 10, 2025

5  out of  5
rating by Tyrone HUMPHRIES
"Very friendly. Nicole cut my payments in half from what I was paying with allstate. The whole team was great!!!"
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Bj Wright

September 9, 2025

5  out of  5
rating by Bj Wright
"I was really impressed with the service I received Mandy worked with me until we were both satisfied great place to do business"
We responded:
"We appreciate your wonderful feedback at John Rich State Farm! Mandy is dedicated to making sure every customer is happy, and we're glad that you had such a positive experience. Thank you for choosing us – it’s always a pleasure doing business with you!"
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Chelse Anderson

September 8, 2025

5  out of  5
rating by Chelse Anderson
"Nicole was absolutely wonderful!"
We responded:
"Thank you for your kind words! We're thrilled to hear that Nicole provided you with a wonderful experience. We'll be sure to share your praise with her! If you need anything else, we're here to help at John Rich State Farm."
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Tony Johnson

September 8, 2025

5  out of  5
rating by Tony Johnson
"Had a good sales person"
We responded:
"We're glad to hear you had a great experience with Mandy on our sales team. If there's anything else we can assist you with, please don't hesitate to reach out!"
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Dusty Wilder

September 4, 2025

5  out of  5
rating by Dusty Wilder
"Nicole went above and beyond to help me get the best price for all the policies I needed! I definitely recommend the John Rich office!"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Nicole went above and beyond to help you secure the best prices. Your recommendation means a lot to us, and we’re glad the John Rich State Farm office in Woodstock could assist you so well! If you ever need anything else, we're here to help."
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Sandy Lewter

September 3, 2025

5  out of  5
rating by Sandy Lewter
"Very pleased with the service."
We responded:
"Thank you so much for your kind words! We're delighted to hear that you’re very pleased with our service. If there’s anything else we can do for you, please don’t hesitate to reach out!"
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Jennifer Stanley

August 29, 2025

5  out of  5
rating by Jennifer Stanley
"I had a great experience. Thanks to Nicole she was really great in helping me to get the best insurance I really will recommend using State Farm"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Nicole provided you with excellent service and helped you find the best insurance. Your recommendation means a lot to us at John Rich State Farm in Woodstock."
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William Kraemer

August 25, 2025

5  out of  5
rating by William Kraemer
"Thank you so much for your excellent service, patience and consideration of my insurance needs."
We responded:
"It was our pleasure William! We are thankful for customer's like you who trust in John Rich State Farm in Woodstock for their insurance needs."
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Melissa Gamble

August 25, 2025

5  out of  5
rating by Melissa Gamble
"Nicole was very quick and efficient. Great service!!!"
We responded:
"We pride ourselves on great service at John Rich State Farm! Thank you for trusting Nicole at our office with your auto insurance needs."
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Matt Gillis

August 18, 2025

5  out of  5
rating by Matt Gillis
"Mandy provided quick comprehensive information and the price was very competitive (lowest of 3 companies) with the same coverages quoted on most things and more coverage on others. Friendly, knowledgeable, and easy to work with. Highly recommend."
We responded:
"Matt, we wanted thank you personally for your glowing review and the kind words you shared about Mandy at our office. Her ability to quickly quote coverages while ensuring a positive customer experience is second to none. Thank you for choosing John Rich State Farm in Woodstock!"
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Anna Smith

August 14, 2025

5  out of  5
rating by Anna Smith
"I would highly recommend John Rich’s State Farm office. I had a great experience from my initial contact to finalizing my insurance coverage. John’s team was polite, responsive and very knowledgeable. John took the time to answer my questions and helped me understand my coverage options to personalize my insurance needs."
We responded:
"Thanks for the amazing review Anna! We take pride in making sure our customer's find the right fit when it comes to coverage to protect what matters most."
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Audrey C

June 5, 2025

5  out of  5
rating by Audrey C
"Nicole is always very helpful. She’s responsive and makes sure that State Farm always meets our needs."
We responded:
"We love hearing testimonials like this Audrey! Thank you for being the best part of John Rich State Farm in Woodstock."
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Chevi Kimbrel

June 3, 2025

5  out of  5
rating by Chevi Kimbrel
"Nicole is hands down the best agent there is! She is quick at responding and always tries to help me in any way possible! I HIGHLY recommend this office!"
We responded:
"Wow Chevi! We completely agree that Nicole is the best!! Thank you for being a loyal customer of John Rich State Farm in Woodstock."
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Gaige Findley

May 12, 2025

5  out of  5
rating by Gaige Findley
"Always helpful and quick response!"
We responded:
"Thanks Gaige for the shoutout! We value our customers time and always work to get you the correct answer as fast as possible at State Farm in Woodstock."
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Ben Cone

May 5, 2025

5  out of  5
rating by Ben Cone
"Very helpful and quick on service."
We responded:
"Thank you for the 5 star review Ben! Giving our customers stellar customer service is our goal at John Rich State Farm in Woodstock."
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Dillon Nichols

March 28, 2025

5  out of  5
rating by Dillon Nichols
"Nicole is an absolute professional She knew exactly what I needed when I needed it!!"
We responded:
"Nicole has been known to have a sixth sense about these things. Thank your for your business Dillon!"
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Jared Seagle

March 27, 2025

5  out of  5
rating by Jared Seagle
"Great customer service and friendly staff"
We responded:
"Thanks for the kind words Jared and thank you for being a loyal customer of John Rich State Farm!"
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mckayla gibson

March 27, 2025

5  out of  5
rating by mckayla gibson
"I’ve been using State Farm for years & have been nothing but satisfied with the Woodstock office. Everyone is always very nice & eager to answer any questions I have. I speak with Nicole a lot & she always goes above & beyond to make sure all my questions & concerns, if any, are handled."
We responded:
"What a glowing review of our office McKayla! We agree that Nicole does go above and beyond for our customers here at John Rich State Farm in Woodstock!!"
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Adam Averette

March 26, 2025

5  out of  5
rating by Adam Averette
"Very helpful and cordial"
We responded:
"We appreciate your business and the kind words Adam!"
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TiAndrea Parker

March 25, 2025

5  out of  5
rating by TiAndrea Parker
"Ms. Nicole has been so helpful! In the span of two months atleast, I’ve called the branch one million times. lol, she’s always been professional and very knowledgeable. I appreciate her more than she knows! Adding home insurance coverage was smooth sailing for me. 💕"
We responded:
"We pride ourselves on being professional and knowledgeable at John Rich State Farm. Nicole is amazing and we thank you for choosing State Farm when it comes to your home insurance needs."
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Dann King

March 25, 2025

5  out of  5
rating by Dann King
"Best rates and Very kind, courteous and helpful office staff! Best insurance agency I have ever dealt with in my life! Check them first with all your insurance needs!"
We responded:
"Wow Dann! We appreciate the kind words. We love assisting our Lake View customers with their insurance needs."
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Kaci Burns

March 25, 2025

5  out of  5
rating by Kaci Burns
"My husband and I have used State Farm for over 10 years and love our local State Farm office. John, Susan, and Nicole have always built our policies out for us depending on any life changes we are embarking on. They are friendly, knowledgeable, personable, and give us the best advice and deals based on our current situation."
We responded:
"We appreciate your business Kaci and also taking the time to leave such a glowing review. We are lucky to have customer like you at John Rich State Farm in Woodstock!"
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Paul Bonzi

March 20, 2025

5  out of  5
rating by Paul Bonzi
"Very friendly and helpful. I recommend them to anyone looking for insurance."
We responded:
"We appreciate the kind words from you Paul and thank you for being a loyal customer of John Rich State Farm in Woodstock!"
Profile photo of Crystal Humphrey

Crystal Humphrey

March 18, 2025

5  out of  5
rating by Crystal Humphrey
"Great people work here don't know the new manager yet but sure he is good."
We responded:
"Thank you for the kind words for our team here at John Rich State Farm. Stop by any time in Woodstock as I would love to meet you Crystal!"